UK Mainland Delivery (inc. Northern Ireland):
- Store Pick Up: Free We aim to have your order ready the following day, if all items are in the same location then the same day, (you will be notified when your order is ready for collection). please only select this if you are able to collect from one of our 4 gently sites in south east London.
- Standard: 3-5 working days. £4.95
- Express: 1-2 working days, £6.50
* DUE TO A GLITCH ON THE SYSTEN WE CANNOT CONTROL, THE SHIPPING COST MAY DUPLICATE IF ITEMS ARE COMING FROM DIFFERENT GENTLY SITES, WE WILL REFUND THE DUPLICATE.
FREE SHIPPING ORDERS OVER £100
All UK orders over the kept value of £100 will receive free shipping. If the value of any order kept is less than this, postage will be deducted from any amount refunded.
- European Standard Delivery £20
- U.S.A Standard Delivery £25
- Rest of the World Standard Delivery £25
These charges are for delivery only, therefore all non-UK customers will be responsible for any import duties, charges and local taxes.
All orders are shipped with DHL, DPD or UPS and require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number and you will be updated on your parcel's progress by either text or email.
Oversized / Heavy items may incur additional postage but these items will highlight this on the individual product page. Customers will be contacted directly if this applies to their purchase with confirmation of any revised costs after their order has been placed.
Customs & Duties:
Gently Elephant cannot be held responsible for any delays or charges caused or incurred by Customs & Duties. These are the sole reponsibility of the customer.