FREE EXPRESS DELIVERY* WHEN YOU SPEND OVER £50
*Delivery charges on orders to the UK Mainland are free when you spend over £50 - the exception being some heavy or oversized items. Where this is the case, the specific delivery charge will be very clearly highlighted on the product page itself, so you are aware of this before you checkout.
Orders will be sent using our secure courier service or Royal Mail recorded delivery according to the size and weight of the item.
We endeavour to dispatch all items held in stock within two working days of receiving your order. In the unlikely event an item is out of stock, we will notify you and agree a solution.
UK Delivery rates:
Express Delivery 2-3 days £4
Special Delivery / Next Day £10
International Delivery rates:
Europe Delivery £12
Rest of the world £17
Additional Postage Costs:
Oversized / Heavy items may incur additional postage but these items will highlight this on the individual product page. Customers will be contacted directly if this applies to their purchase with confirmation of any revised costs after their order has been placed.
Customs & Duties:
Gently Elephant cannot be held responsible for any delays or charges caused or incurred by Customs & Duties. These are the sole reponsibility of the customer.